You may cancel 12 hours before class start time with no penalty. Your pass will be added back to your account to be used before the pass expiration date. For example:
- If your class starts at 7:00 pm, you will need to cancel your reservation by 7:00 am
- If your class starts at 5:00 pm, you will need to cancel your reservation by 5:00 am.
The class roster will lock and not accept any more registrations for that particular class 30 minutes prior to class start time. Those on the wait list will be notified of any open spots 2 hours before class start time. If you are added to the class and do not show up to class, the system will enforce the no-show fee. If you are added to the class and cancel during the late cancellation window, you will be charged a late fee and lose your pass.If you are unable to make a class that you are waitlisted for, remove your name so the person next in line has a chance to take the class.If you are unable to sign up for a class due to locking times, please message the studio or call at 541-218-8136 to book.